Catastrophe Services

Catastrophic situations require a claims adjusting company with the experience and knowledge to operate effectively in chaotic and stressful environments. We are confident in our ability to offer immediate action during devastating events including hurricanes, tornadoes, floods, earthquakes, crop loss, hail storms and ice storms.

Our catastrophe team is on call 24/7, and is skilled at overcoming challenging conditions that may impact logistics, communications, IT resources and supplies in order to quickly respond to the insured. In the aftermath of a destructive event, we maintain a high level of professionalism, with an emphasis on personal support to the individual as they cope with trauma and loss.

A Kentucky-based property claims company, we have a broad geographic reach. Our management team and our adjusters have assisted with catastrophic events from coast to coast and welcome the opportunity to discuss our availability.

• A company confident in their ability to realistically commit resources and consistently deliver high quality and accurate results
• New claims assigned to adjusters the same day, and initial contact established within 24 hours (during significant catastrophic events, contact may be slightly delayed due to claims volume)
• All appointments scheduled to ensure convenience for the insured
• Every insured is provided main office contact details, and their adjuster’s cell phone & email address
• Processing standards that satisfy all insurance carrier requirements, policies & reporting formats from start to finish
• A professionally staffed office committed to timely response
• Fully equipped to handle the most difficult assessments, including steep roof situations and off road vehicle access scenarios